Privacy Policy

Privacy Policy

for LogixoTech

What information do we collect?

When you interact with LogixoTech, we may collect certain personal information to help us provide services, support, and communication. This may include:

  • Your name

  • Business or residential address

  • Email address(es)

  • Phone number(s)

  • Company name and role

  • Project or service-related details

  • Technical information such as IP address, browser type, and device information

  • Any additional information you knowingly provide during service requests or consultations

We only collect information that is relevant and necessary for delivering our services and enhancing your experience.

How do we collect information?

We collect information in several ways:

1. Information You Provide Directly

You may provide personal details when you:

  • Contact us through forms, email, or phone

  • Request a quote or consultation

  • Subscribe to newsletters or updates

  • Register for a customer portal or support system

  • Engage with our services or submit project details

In all these cases, you knowingly and voluntarily provide your information.

Confidentiality

Your privacy is important to us. LogixoTech is not responsible for the data practices of websites or services that are not owned or operated by us, including external websites linked from our platform. We encourage you to review the privacy policies of those third-party sites before providing any personal information.

Making a complaint

If you have concerns about how your personal data is being handled, we encourage you to contact us so we can resolve the issue.

Please email us at sales@logixotech.com with full details of your concern.
We will:

  • Review your complaint

  • Investigate whether our processes have been followed correctly

  • Provide a meaningful response within 15 working days

In some cases, investigations may take longer, but we will keep you informed.
If you are still unsatisfied with our response, we will advise you on the next steps or relevant authorities you may contact.